If you're using ZXTM to manage your application traffic, the
ZXTM KnowledgeHub will help you get the most from your ZXTM system.
The ZWS Online Support site is the central resource for Zeus Web Server developers and
administrators. It's managed by Zeus's support team, and it provides a forum for ZWS experts to share their
experience and knowledge with the ZWS community.
Contacting Zeus Technical SupportZeus's Technical Support Team are able to assist Zeus' evaluators and customers with installation and configuration questions, and with in-depth problem resolution. Beyond this, Zeus' experienced consultants are available to build full business solutions. There is a wide-range of support and maintenance offerings, ranging from standard e-mail support to 24x7 hotline support for mission-critical installations. Zeus' Support Offerings matrix describes the full terms and features of each offering. You may contact Zeus' Technical Support Team via support@zeus.com or by the other methods listed on the Data Sheet provided with your Support Contract documents. Evaluators are entitled to 30 days of limited support for non-production systems and may also use the support@zeus.com address. Please include your customer or evaluator number in the subject line of your email. |
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Software Lifecycle Policy